Traveling can be an exciting and enriching experience, but it can also be challenging for elderly passengers, especially at busy airports like Istanbul Airport. However, Istanbul Airport provides a range of services and facilities to make the airport experience more comfortable and accessible for elderly passengers. In this blog post, we will discuss Istanbul Airport elderly assistance services and how they can help elderly passengers have a stress-free and enjoyable airport experience.
- Wheelchair Assistance
Istanbul Airport provides wheelchair assistance to elderly passengers who have mobility issues or disabilities. The airport has a fleet of dedicated wheelchair assistants who can assist elderly passengers from check-in to boarding the flight. The assistants can also help with luggage handling, security, and immigration procedures, ensuring that elderly passengers have a smooth and comfortable airport experience.
- Dedicated Parking Spaces
Istanbul Airport provides dedicated parking spaces for elderly passengers and passengers with disabilities. These parking spaces are located close to the terminal building, making it easy for elderly passengers to access the airport. The parking spaces are equipped with special amenities, such as ramps and handrails, to ensure that elderly passengers can navigate the parking area safely and comfortably.
- Special Seating Areas
Istanbul Airport has special seating areas for elderly passengers, located in the departure lounges and other areas of the airport. These seating areas are equipped with comfortable chairs and sofas, providing a restful and peaceful environment for elderly passengers to relax and unwind before their flight. The seating areas are also located close to other amenities, such as restrooms and food and beverage outlets, making it easy for elderly passengers to access these facilities.
- Personalized Assistance
Istanbul Airport provides personalized assistance to elderly passengers, ensuring that their needs are met throughout the airport journey. The airport has dedicated customer service representatives who can assist elderly passengers with a range of services, such as check-in, security, and immigration procedures. These representatives can also provide information about the airport, such as flight schedules, airport facilities, and ground transportation options.
- Priority Boarding
Istanbul Airport provides priority boarding for elderly passengers, ensuring that they can board their flights comfortably and without any hassle. The airport has a dedicated boarding area for elderly passengers, which is equipped with special amenities, such as comfortable seating, refreshments, and reading materials. This area is located close to the boarding gates, making it easy for elderly passengers to board their flights quickly and efficiently.
- Medical Facilities
Istanbul Airport has medical facilities on-site, providing emergency medical assistance to elderly passengers if needed. The airport has a medical center staffed with qualified medical professionals who can provide a range of medical services, such as first aid, basic medical treatment, and medication administration. The medical center is equipped with state-of-the-art medical equipment, ensuring that elderly passengers receive the best possible care.
- Easy Access to Restrooms
Istanbul Airport also provides easy access to restrooms for elderly passengers. The airport has dedicated restrooms for passengers with disabilities, which are located throughout the airport. These restrooms are equipped with special amenities, such as grab bars, raised toilets, and lowered sinks, making it easy for elderly passengers to use them comfortably and safely.
- Airport Lounges
Istanbul Airport lounge has a range of airport lounges that offer comfortable seating, refreshments, and other amenities to passengers. These lounges are a great option for elderly passengers who want to relax and unwind before their flight. Some of the lounges also offer spa services, such as massages and facials, which can be a great way to rejuvenate before a long flight.
- Assistance for Hearing and Visually Impaired Passengers
Istanbul Airport provides assistance for passengers who are hearing or visually impaired. The airport has dedicated customer service representatives who can assist these passengers with a range of services, such as check-in, security, and immigration procedures. The representatives can also provide information about the airport, such as flight schedules and airport facilities, through sign language or Braille.
- Assistance for Traveling with Medications
Elderly passengers often have to travel with medications, and Istanbul Airport provides assistance to ensure that these medications are handled properly. The airport has a dedicated customer service desk where passengers can inform the staff about their medications. The staff can then provide assistance with handling the medications through security and immigration procedures, ensuring that the medications are not confiscated or lost.
In conclusion, Istanbul Airport provides a range of elderly assistance services and facilities that are designed to make the airport experience more comfortable and accessible for elderly passengers. From wheelchair assistance and special seating areas to personalized assistance and medical facilities, the airport offers a comprehensive range of services. If you are an elderly passenger traveling through Istanbul Airport, be sure to take advantage of these services to ensure that you have a stress-free and enjoyable airport experience.
